Impact Of My Words
Duration: 3 hours
Understanding how and what is spoken is a vital skill to get the very best out of people.
This course helps delegates to understand how they’re currently heard and how slight changes can have a major impact on outcomes. These skills help delegates to understand how language patterns and communication styles can get the best out of people and deliver on business goals consistently.
- understanding different social styles and our own
- how to modulate communication based on social styles
- identifying individuals preferred communication style (visual, auditory, kinaesthetic)
- how language structure can profoundly affect outcomes
- the pitfalls of commonly used language patterns in communication
- how to get the best out of people by modulating our language