Stories about the MadeYou Team and what they're up to - MadeYou.eu
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Read all about it! Read all about it! Read the stories about the MadeYou Team and what they’ve been up to 😝

Presentation Skills with Nestlé. How did we help them? You probably already know that public speaking and presenting is one of the most dreaded and nerve-wracking activity a modern human can do. In fact, research shows us that it’s ranked in the Top 10 most......

  Emma Joined MadeYou just a little over a month ago as one our Digital Marketing Guru’s. A fabulous artist and incredible photographer, her style & perspective have already made her an indispensable member of the team. “I love collecting things and making lists. My......

Business training that will impact on the job productivity Does this sound familiar? Your business? Amazing. Your office/location? Flawless. The service you provide? Incredible. But despite everything, you’re finding yourself with struggling managers, underdeveloped team-members and worst of all, high staff attrition. Having the most......

Everybody give a big MadeYou Welcome to Rebecca, our newest Customer Service Agent! When she’s not doling out stellar advice to customers or handling tricky complaints, you can find Rebecca creating some fantastically creepy special effects make-up. Check it out! “I LOVE horror movies, the......

Foodbank Lifeline foundation Nothing brings a smile to people’s faces like food! And smiles are what we are ALL about 😃. Richard, one of our fabulous trainers, organised a food-drive in the office, and we’ve been building up a collection of donations to give to......

I’m bad at writing about myself. That seems ironic, given that my bachelor’s degree was in Communications, I script movies and tv for fun, and my job is literally “copywriter” But there’s a big difference between being given a topic to write about, and having......

  We’re always improving and constantly growing, and this fabulous year wouldn’t have been possible without the endless hard work of our amazing MadeYou family (now bigger than ever!). It was fantastic to chit-chat, meet each other’s partners, and dance around the roof together💃. Thank......

Richard, our latest and greatest Training Manager, talks about new jobs, training and turkey.   It’s already been 7 months and the saying ‘time flies’ is certainly correct. Joining a new company is always a step into the unknown. You read the website, you meet......

An 8000% Page Reach increase from a single Online Marketing Campaign.   BEN Malta Limited is Malta’s premier solution provider for high-quality garage doors, gates and motorised shutters. For the past 11 years they’ve provided some of the safest – and chicest – options for......

Every month children and adults in Malta affected by a range of disabilities make use of the services and facilities provided by Inspire. With its over 130 staff and a small army of volunteers, Inspire based in centres in Bulebel,  Marsascala and Ghajnsielem Gozo. Inspire’s......

Find out how we filled two events to get new members at Royal Malta Golf Club using Facebook Marketing. It doesn’t matter if you have a monopoly in your business, it’s always a mistake to take anything for granted. Royal Malta Golf Club is Malta’s......

  We had sssooo much fun at the Escape Rooms in Sliema for our team building event. Luke’s team were our of their room the fastest but then again….they had a less challenging room than Kelly’s team! 😉 Then we followed up with a few......

  Greg is a superstar in our digital marketing and design team and although he’s just passed his 6 month probation it seems like he’s been with us eons. Greg’s uncanny ability to take on jobs and produce epic content is a great asset to......

Good communication is the foundation of any successful relationship – personal or business. Working in a corporate environment – feeling enabled to give feedback to your peers, managers and direct reports freely – is essential. In 2018, when Nikhil Patil was appointed as CEO of......

Talent Development for Rising Stars Just because a person is good at their job, does not mean that they will automatically make a good manager. It’s an assumption made too often when an organisations promotes a talented employee into a management position. Myself and my......

BIZZBY was looking for a new contact centre outsourcing partner and you can find out more here. BIZZBY is a London-based home services based app business. Founded in 2006 by entrepreneur Rohan Sinclair Luvaglio, BIZZBY provides a fast and trustworthy matching service between time-poor consumers......

James joined MadeYou in our outsourcing department as a Customer Happiness Executive and was quickly promoted to the Team Leader and now he’s passed his probation. In typical MadeYou fashion the bosses got him a little something to say thank you for his hard work,......

This is how MadeYou handles customer service outsourcing. #ThisIsNotJust customer service outsourcing, this is MadeYou Outsource customer service outsourcing ‘If you have a problem, if no one else can help, and if you can find them… Maybe you can hire The A-Team.’ So the lyrics......

There’s great copywriting and there’s words. And so the saying goes, sometimes you just can’t see the wood for the trees. When you’re running a business, leading busy teams, or your life generally feels like it’s just non-stop 24/7 it is so easy to get......

How MadeYou Think helped Hero Gaming to identify their company culture and values and the difference this has made to their business. Find out here how we helped Hero Gaming with their company culture and values. Figures from Malta Gaming Authority show that in June 2017 Malta had no less......

We know our project and stakeholder management training is awesome but you don’t need to take our word for it. Here’s what Stefan Farrugia, Head of Analytics at Hero Gaming had to say, “Another great course by MadeYou! Loved every minute 🙂 I highly recommend......

Read about how James, Customer Happiness Team Leader, manages his team to deliver epic customer experiences on the Bizzby account.   I love working on the Bizzby account! We have such a great team and I love the fact we balance having a really fun......

Here’s how Julian, customer services agent, sees exceptional customer service working on the Bizzby account… Here at MadeYou we deliver excellent customer service because we care about the product and making sure it’s being delivered at the highest standard. Nothing is more frustrating than being......

We are running our “Keep Calm It’s Only a Project” course at the end of March 2019.  In short this is a ‘project management/stakeholder management’ course for those managers who are taking ownership of projects but have little/no project management experience. Over the course of......

Gumtree.com is an online classifieds and community website and part of the eBay group. Classified ads are either free or paid for depending on the product category and the geographical market. It is now the UK’s largest website for local community classifieds and is one of......

Establishing a multichannel contact centre in-house is expensive. It requires investment in facilities, equipment, technology and human resources. For many companies costs can be managed better – and customer satisfaction improved – by outsourcing. Read on to discover key reasons why it makes sense to......

For some the thought of contact centre outsourcing runs a shiver up and down their spines. That’s a bit of a strange response really; after all, do they service their own cars, generally not. There are many benefits to contact centre outsourcing to Malta above......

We love Bizzby and Bizzby loves us! We provide contact centre support to Bizzby. They’re an app that connects customers with professional  trades people to do whatever job they require. That’s anything from fitting a TV bracket to helping them unblock a toilet or even......

The simple answer is experience! You’ve already decided you need outsourcer for your contact centre operation and now you’re on the hunt for the right partner. You probably have a tick list of technical and soft competencies that you need to be met to whittle......

Learn how build a talent retention culture from experienced Senior Operations Leaders. Luke and Kelly presented about Building a Talent Retention culture at the FHRD conference in October this year. Their seminar sold out before anyone else so they’ve decided to run it again for......

You need a digital agency that’s flexible enough to cope with your changing needs, right? Deciding on which agency you want to work with and to develop a relationship with is so important. There’s so many choices and you may be dazzled by big offices......

You wouldn’t take your car for a service and be happy with a trainee fix it for you would you?   It’s the same principal when it comes to choosing your social media and digital marketing agency. You’ll doubtless be visited by a sleek accounts......

We all know that building/growing a new business and engaging with current clients is done over social media, right? So how does this impact you as the owner of an SME? The obvious answer is MASSIVELY! You know you need to have a constant presence......