MadeYou.eu - Meet our highly experienced and talented Training Team
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HOW WE #MADEYOUGROW

Here’s a bit of info about each of our amazing talent, management and leadership trainers / coaches.

 

Every training course, workshop or team building event is delivered with passion and energy. We deliver on what our what our clients need as outcomes and we always exceed expectations.

 

We’re passionate about how we can help people develop to their maximum potential.

talent, management, leadership, management training, talent development, leadership training
recruitment, graphic design, quote, online marketing, digital marketing, contact centre, call centre, contact centre agent, outsourcer, offshore, ceo, luke todd, management training, talent development, leadership development

Luke Todd

Luke has a very strong background working for some of the world’s largest companies such as eBay and Aviva Insurance. His primary focus has been on Customer Services being responsible for contact centres with up to 1000 people.

 

Luke focuses on strategic development for a variety of clients whether it’s in talent development, customer experience and C-Level coaching. His approach for developing talent engages on a different level that brings about significant behavioural change to drive careers and business potential. He’s also a Certified Gallup StrengthsFinder Coach and uses a positive psychology approach to professionals’ development

 

As a trainer, Luke is passionate about developing training programmes and workshops that are practical application back in the real world. He’s never been a fan of PowerPoint and delegates always love the activity based and learning outcome focused courses.

You can contact Luke on luke@madeyou.eu 

management development, kelly mcsherry, talent development, training, contact centre, call centre, contact centre agent, outsourcer, offshore, management development, talent development, chief commercial officer

Kelly McSherry

Kelly’s professional background is varied to say the least. He’s worked with start-ups through to international financial institutions like City Group managing teams in mergers and acquisitions.

 

After returning to university as a mature student he qualified as a psychotherapist and then as a Master of Neuro Linguistic Programming (NLP). He moved into the charity sector holding a senior role responsible for multiple locations and over 400 staff. In March 2014 he moved permanently to Malta.

 

Today, Kelly is utterly passionate about how business can attract, retain and grow their talent. His energetic and focused approach to delivering training workshops makes learning outcomes guaranteed. Using his NLP based language skills he’s able to embed learning into delegates.

You can contact Kelly on kelly@madeyou.eu

richard powell, talent development, soft skills training, management training, management development, team building

Richard Powell

Richard’s passion for training and talent development started when he worked in Customer Services in the insurance and finance sectors.

 

His training history started when he was responsible for induction training cover communication, sales and process training. He’s worked with new entrants into sectors as well as seasoned managers.

 

He’s a strong advocate for creating well researched and developed training material to deliver great training outcomes. Over the years Richard has delivered many sales techniques and also coaching and leadership skills like the GROW model.

 

Richard also loves delivering Team Building events taking into account the business needs when designing them. He’s worked extensively with various charities and has often delivered key-note speeches.

You can contact Richard on richard@madeyou.eu

Interested?

consultancy, customer service, outsourcing, customer care, call centre, business development, team building