The Blog -
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The Blog

  • Read about how James, Customer Happiness Team Leader, manages his team to deliver epic customer experiences on the Bizzby account. I love working on the Bizzy account! We h

  • Here’s how Julian, customer services agent, sees exceptional customer service working on the Bizzby account… Here at MadeYou we deliver excellent customer servi

  • We are running our “Keep Calm It’s Only a Project” course at the end of March 2019.  In short this is a ‘project management/stakeholder managem

  • We’ve been working with CoseCasa, one of Malta’s best known homeware stores, for over a year. We manage the entire digital marketing; website, SEO, Google Ads/search, Faceb

  • is an online classifieds and community website and part of the eBay group. Classified ads are either free or paid for depending on the product category and

  • Establishing a multichannel contact centre in-house is expensive. It requires investment in facilities, equipment, technology and human resources. For many companies costs

  • For some the thought of contact centre outsourcing runs a shiver up and down their spines. That’s a bit of a strange response really; after all, do they service their own c

  • We love Bizzby and Bizzby loves us! We provide contact centre support to Bizzby. They’re an app that connects customers with professional  trades people to do wh