Julian - Customer Happiness Agent - MadeYou.eu
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Julian – Customer Happiness Agent

contact centre, call centre, contact centre agent, outsourcer, offshore

Here’s how Julian, customer services agent, sees exceptional customer service working on the Bizzby account…

Here at MadeYou we deliver excellent customer service because we care about the product and making sure it’s being delivered at the highest standard. Nothing is more frustrating than being unable to deliver the best service possible to the customer, so starting from the bottom and building a healthy and proper relationship with the company outsourcing you is vital to ensure a high level of customer service is delivered outside of the central operations team. Establishing strong levels of communication and trust allows accurate and efficient work to be carried out.┬áThese principles are what grant us the ability to treat every customer as an individual and not just another ticket.

Julian – Customer Happiness Agent at MadeYou Ltd