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MadeYou Moments: Employees Reflect On The Year

By 01/12/2023April 2nd, 2024No Comments

Can you believe it? Another year has flown by, and it’s time to reflect on the incredible journey we’ve had at MadeYou in 2023. From coaching triumphs to some amazing team-building escapades, it’s been a rollercoaster of growth, learning, and achievements. So, let’s kick back and hear directly from our team members as they share their standout moments and take a stroll down memory lane.


CEO, Co-Founder, Business Coach and Trainer

Seriously, where did the time go? It feels like just yesterday we were kicking off 2023 with a brand-new client in the UK. Kelly and I were on a mission to instil some team spirit and direction, and boy, did we succeed! We revisited our progress with them over the summer, focusing on strategic goals. But the real highlight was when we met the team again later in the year for a deep dive into OKR methodology during a 2-day workshop. It was fantastic, and getting to know more team members was a blast.

Speaking of standouts, team building was the name of the game this year. Our offsite sessions in Sicily with the Catena Media Tech Team were a total game-changer, with some crazy and seriously intense business exercises that brought out the best in everyone. And let’s not forget the iMovo Limited team – challenging but super rewarding. We blended fun team activities with some serious learning outcomes.

Then, there was the Call and Contact Centre Expo in November. This time, I wasn’t a guest speaker; I was an exhibitor. It felt good to be surrounded by fellow customer experience enthusiasts, and our merchandise got people talking. We had some amazing conversations about custom solutions.

On a personal note, I’m so proud of how our team has grown, both in size and capabilities. Kate, our new addition, hit the ground running after her Gallup-Certified Strengths Coach training. Richard achieved his Neuro-linguistic Programming qualification after almost 5 years with us, and Erika has become an amazing marketing manager in her nearly 6 years here. It’s been quite a journey.


Co-Founder and Business Coach

What an incredible journey 2023 has been for me! It’s honestly a bit of a challenge to narrow down the highlights because there were just so many.

One thing that always gets me excited is seeing our coaching clients climb the ladder and snag those senior positions. I’ve been coaching for over two decades, and let me tell you, the thrill of an executive asking if I’ll join them on their next career step never gets old. It’s like a nod to the great work we’re doing here at MadeYou, and our reputation is rock solid.

Speaking of exciting adventures, 2023 had us jet-setting across Europe, but one trip that really stands out was my visit to Malta back in June. Luke and I had the pleasure of speaking about Vertical and Horizontal superstars at the HR Connect conference during iGaming NEXT Valletta 2023. There’s something truly special about collaborating with a bunch of HR pros, sharing our experiences, and getting everyone involved in workshops while having an absolute blast!

We’ve crisscrossed the UK more times than I can count, working closely with our clients’ senior management teams to not only align on strategy but also to build strong alliances and relationships. Being a CliftonStrengths-based consultancy, we’ve been helping teams harness their strengths to get the best out of each other, and it’s been amazing to see their growth. Whether it’s through individual coaching or team efforts, it’s been an epic journey.

Now, one of my absolute favourite projects this year was working with betFIRST. We dug deep into their values, culture, and employee branding, and boy, were they up for the challenge. The C-level execs were right there with us, ready to be challenged during the workshops. It’s incredibly energising to help make values an integral part of a company’s DNA. With over 30 years in the business world, I can tell you that this approach, involving the entire management team at different levels in workshops, brings real, meaningful results to companies.

But you know what really tugged at my heartstrings? Visiting the kids in Zimbabwe that MadeYou sponsors for education through the Lynde Francis Trust. Witnessing the impact education can have on young people living in a third-world country, giving them a brighter future, was nothing short of inspirational.

I absolutely adore my job and the talented team here at MadeYou. And I’ve got to tell you, I’m super excited about 2024. We’ve got some exciting projects lined up across Europe, and it’s going to be an absolute blast! So, cheers to what’s coming next!


Business Coach and Trainer

Can it really be the end of 2023 already? Our Time Management course is a great course, but even I need more time! What a journey it’s been! From leading individual courses to those all-encompassing leadership and management programs, it’s been a blast. And the best part is seeing how much everyone grows—not just at work but personally, too.

Our team has stretched to new heights this year! More clients, more projects, and through it all, our team spirit really shone through. That’s what makes our team-building events a hit – they’re not just successful but also a whole lot of fun.

The two days at the Call and Contact Centre Expo in London were outstanding. The unique nature of our offerings was well-received, and I’m excited about the new clients we’re likely to work with in 2024.

On a personal note, obtaining my NLP Practitioner Certificate and Hypnotherapy and Time Line Therapy certifications was a significant milestone. I’m eager to integrate these skills into my role at MadeYou and explore new service offerings.

So, here’s to the end of a fantastic year and the anticipation of an even better 2024. Bring it on!


Business Coach and Trainer

My journey since joining MadeYou in May has been nothing short of exciting. As a Business Coach and Trainer, my role involves coaching, training, and leading team-building workshops, which I absolutely love.

Just three weeks into my journey, I had the opportunity to jump into a massive team-building day with Game Lounge. We had a whopping 100 people to guide through Be The Master of Your Own Time and the Art of Giving Feedback. It was my first time managing a group of this size, and I have to say, the experience was made even better by the fantastic people in the group.

About a month later, I found myself in London, completing the Gallup’s CliftonStrengths Certification to become a Gallup Global Strengths Coach. This training wasn’t just a game-changer professionally; it had a significant impact on my personal growth, too. Learning how to unlock people’s strengths became a vital part of my development. Following the CliftonStrengths course, I started coaching individuals on how to harness their strengths effectively. It’s been incredibly fulfilling to help others discover and utilise their strengths in unexpected ways.

Recently, I’ve hit a major milestone by successfully completing my first training session. With the fantastic support from Luke and Richard, I managed to overcome my initial nervousness, and the session turned out to be a truly memorable and enjoyable experience.

In just six months with MadeYou, I’ve witnessed remarkable personal and professional growth. The encouragement and support from my teammates have been instrumental in helping me unleash my potential. I’m looking forward to what 2024 holds for me as I continue to thrive in the dynamic environment of MadeYou. Cheers to more exciting adventures ahead!



Wow, what a year it’s been since I joined MadeYou in January 2023! I stepped into the role of Administration Co-Ordinator and it’s been an incredible journey filled with learning our company’s procedures and values while getting to know my fantastic new team.

My role has this amazing mix of responsibilities, from updating spreadsheets to liaising with clients and handling various ad-hoc tasks for Luke. Every day is a surprise, and that’s something I truly enjoy. Plus, I get the chance to visit our clients when delivering their customised CliftonStrengths mugs. Meeting our clients in person has been a real treat.

One of the most exciting but challenging parts of my year was finding the perfect merchandise suppliers and collaborating closely with our marketing team, Erika and Jason, to ensure that our merchandise was top-notch and ready for the conferences we had lined up for the year.

Speaking of which, attending the iGaming NEXT Valletta 2023 conference was definitely the highlight of my year. The merchandise was a massive hit, and it was such a proud moment for me to see the marketing team’s ideas come to life.

Even though we’ve been working from home, we’ve managed to keep the social spirit alive with company social events and online quiz nights, which have been an absolute blast.

I’ve had an incredible first year at MadeYou, and I’m eagerly looking forward to the challenges and opportunities that 2024 has in store for us as we continue to grow. Here’s to many more exciting adventures ahead!


Marketing Manager

Woah! How has another year flown by already? Looks like it’s that time of year again when I set up my new Marketing Trello board, home to my content calendar and tasks. And every year, without fail, I get that same dreaded feeling – my board looks so empty, and I start wondering how in the world I’m going to fill it up. But then, I take a step back, breathe, and look at the current board, and you know what? It’s actually pretty satisfying to see how far I’ve come since January.

What truly made this year memorable for me was the incredible team effort that went into creating merchandise for both the iGamingNext Valletta conference and the Call and Contact Centre Expo. From crafting the cutest magnets to the quirkiest stickers, totes, and playing cards – we were on it like a car bonnet.

Here’s the twist, though: despite starting my career heavily focused on print advertising, I hadn’t delved into printing materials much since transitioning to digital marketing. So, tackling merch this year was both a challenge and a source of anxiety for me. Would this size work? Were the colours converted properly? Was this the right material? Did that supplier get back to us? And the biggest question of them all… will they arrive on time!? I’d never been on the managerial side of such a process before, and it really brought my Discipline Strength to the forefront. Thankfully, I had Sara and Jason right there by my side, and they totally understood the assignment. They were just as dedicated to achieving the best results.

On a personal level, I have to say, this might just have been the best year I’ve had with MadeYou. Even though there’s still so much more to learn and improve on, I feel like I’ve truly found my footing as a marketing manager. I’m really excited about diving into next year’s strategy. All I can say is how incredibly grateful and proud I am to be part of the MadeYou family.


Junior Graphic Designer

It’s hard to believe another year has flown by, right? As a designer, 2023 has been quite an adventure for me.

This year has been packed with fresh projects and exciting challenges. Each hurdle I’ve tackled has given me a deeper insight into the tools I use to bring our adorable monster family to life.

One of the absolute highlights of the year was undoubtedly the iGamingNext conference in Valletta. Teaming up with Erika to create merch for this fantastic event was a blast. Seeing our designs go through the entire creative process and emerge as stunning merch that wowed everyone passing by our booth was simply mind-blowing.

And what made it even more special was actually attending the conference in person. I got to meet so many people who adored all the merch we poured our hearts into preparing for the event. It was incredibly fulfilling to witness our designs and creations being appreciated by the exact audience they were meant for.

You know what they say—time flies when you’re having fun, and I totally get it! Spending another year with this amazing team has been a true joy, and I can’t wait to see what exciting challenges and achievements 2024 has in store for us. Cheers to another fantastic year ahead!

And there you have it folks, a year of MadeYou Moments.

Here’s to another year of growth, learning, and creating lasting memories. If you’re ready to kickstart the new year with a commitment to personal and professional development, don’t hesitate to fill out the form below.

From all of us at MadeYou, we wish you a happy holiday season. Let’s make 2024 a year of unparalleled success together!

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