Impact Of My Words
Duration: 3 hours
Get the best out of people and understand how and why the spoken word is a vital skill.
This course helps delegates understand how they’re currently being heard and how slight changes can have a major impact on the outcome. Above all, delegates will develop language patterns and communication styles that bring out the best in people and deliver on business goals consistently.
- Understanding different social styles and our own.
- How to modulate communication based on social styles.
- Identifying individuals preferred communication style (visual, auditory, kinaesthetic).
- How language structure can profoundly affect outcomes.
- The pitfalls of commonly used language patterns in communication.
- How to get the best out of people by modulating our language.