Difficult Conversations With Under Performers & having difficult converstions - MadeYou
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HR consultancy, business training, business coach, business strategy
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Difficult Conversations With Under Performers


Duration: 4 hours


This course is designed to help delegates understand the process for managing under performers. It helps delegates to follow a clear HR process that will give them the confidence and skills needed to have difficult conversations and focus on improvement.


Learning outcomes:


  • Feedback to recruitment or training department if the wrong candidate got the job to improve the process in future
  • Understanding where each team member’s performance lies in relation to others
  • Identifying the different types of under performer
  • Delivering feedback to enhance performance
  • How modulating tone of voice can have a positive impact
  • The value of action plans/PIPs/PDPs
  • Developing the relationship between manager and HR for support during the HR process
  • Taking responsibility for recording clear, concise and objective notes during the management process


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