Business Negotiation Skills
Duration: 2 sessions of 4 hours each
This course is designed to develop delegates’ skills in influencing others to achieve objectives. We understand personal motivations and explore how to use empathy to avoid conflict when influencing.
After exploring how to take the emotions out of negotiations and concentrate on business value, we explore when to use the different techniques discussed and practice with various exercises.
Delegates will leave the course feeling empowered with negotiating and influencing styles and techniques.
Learning outcomes:
- Understanding the power of listening
- How to gain deep rapport quickly
- Using body language and other unspoken techniques to gain trust
- Knowing how adopting a 2nd person approach (what’s in it for them) can increase influence
- How to stay focused on the requirements of the business
- How small changes in use of language can positively impact negotiations
