Selling Effectively Through Communication - give feedback contrcutively and with kindness
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Selling Effectively Through Communication


Duration: 8 hours


Selling Effectively Through Communication is a course that can be split over two 4 hour sessions or run as a full day’s training and is suitable for new and existing sales staff.


Using role plays, discussion and interactive sessions we explore tips and effective processes in relation to sales and selling effectively. Knowledge of what you and your competitors are selling are key and we look at how to communicate positively with customers new and old.


Learning outcomes


  • Understand that selling is just a conversation
  • Effectively listening to what is being said to be able to move the conversation on in a positive direction
  • Know what the customers need through conversation tailored to their individual styles
  • Dealing with customer concerns confidently and professionally
  • Effectively getting the buy in, highlighting the key benefits and the value of the product for them


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