Develop the right skills to provide vital and constructive feedback at the right time in the right way.
In A Nutshell
Ideal for
Team Leaders
Managers
Heads Of
# of Delegates
Min. 6
Max. 12
Delivery Options
In-Person
Remotely
Duration
4 hours
Price (starting from)
€1,100
You Know What To Say But Not How To Say It
Being a leader means having the responsibility to take your team under your wing and nurture them.
To promote progress, you need to know when to give credit where credit’s due or constructive criticism.
Skills like effective feedback are often overlooked, not allowing room for improvement or building solid relationships.
Effective Feedback That Works
We understand the frustration that team miscommunication can produce. With the Art of Feedback, we’ll help you gain the confidence you need and the right toolsets to steer your team in the right direction and maintain positive relationships.
Discover the power of real-time feedback and how to make it part of your day-to-day basis.
Learning Outcomes
What to expect
This interactive course uses role-play to push you out of your comfort zone and make confronting your team a breeze!
You will learn:
- The value of ongoing, real-time feedback.
- The best way to give constructive feedback.
- The benefits of keeping up-to-date documentation.
- How feedback can promote growth within the team.
- How to approach each team member as an individual.
- The benefits of investing time in regular 1:1 sessions with direct reports.
- How to adopt different communication styles for each individual personality.
Push Your Business Forward
Start
Let’s start with a FREE consultation to understand your needs.
Learn
We’ll take your skills to the next level with our interactive training course.
Grow
Master the Art of Feedback and guide your team to success!
The Importance Of Providing Feedback
Part of being an effective leader means offering feedback to your team. It’s easy to forget to give praise when an employee deserves it and often uncomfortable to confront employees who need improvement.
Employees may not feel valued and may not be getting the right tools to progress, resulting in poor productivity and harming workplace relationships.
Lead Your Team To Success!
Remove the negative stigma around receiving feedback in the workplace. Learn how to make it an opportunity for development and watch yourself and your team flourish!
we don't like to brag, but
we're changing the game
”I felt that it was very beneficial for me as this is my first time in a 'Head Of' position. The course provided great insight on how to give constructive feedback to the team members. The exercises we had also helped with uncomfortable conversations that we might have with the team and was a good way for us to practice.
GlitnorHead of Account Management, 2022
”I was hoping to learn different ways to provide feedback to my agents, in particularly those who find it hard to accept that they have any areas in which they need to work on. It was great to get a different outlook on feedback in general and how to approach it in different scenarios. It was really fun and inspiring, thank you. Would recommend.
LeoVegasCS Team Leader, 2023
”This course was super helpful and really easy to get a grasp and have an understanding of what is being said. MadeYou supported me by providing information I can apply back to the business, as they used our personal roles as examples. I really enjoyed the interactions we had during the course, and that it wasn't just us listening to the trainers.
Greentube Malta LtdOffice Manager, 2023
FAQs
Which payment methods do you accept?
We accept bank transfers, PayPal, Stripe and Revolut.
Can I apply for funding?
Yes, we accept the Investing in Skills scheme by Jobsplus.
We do not have the minimum number of delegates; can we still hold a face-to-face session?
For classroom/face-to-face sessions, the minimum number of delegates must be met. However, for remote sessions we would need at least 2 delegates to be present online.
We do not have the minimum number of delegates; will the price be deducted accordingly?
No, the price will not be deducted. However, as an alternative option, we urge you to sign up to our newsletter to receive our monthly schedule for external courses. External courses are delivered to a mixed group of one-off delegates that need to attend a specific training course.
Can I apply as a private individual?
Sure! We run external courses on a regular basis. Please, sign up for our newsletter to receive our monthly schedule for external courses in your inbox. External courses are delivered to a mixed group of one-off delegates that need to attend a specific training course.
Where are the courses held?
This is entirely up to you. Our trainers can come to your offices or to a venue of your choosing. Alternatively, we can book the sessions ourselves at the 1926 Hotel & Spa, Sliema, where we hold all of our External Courses.
Do I need to take notes?
We’re not going to stop you if you feel comfortable taking your own notes. However, we always send a recap sheet to our delegates, detailing points from the training.
Are there breaks during the training course?
Yes, there are always two breaks in each session to allow you to reset your brain or quickly check that all is okay back at the office.