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Emotional Intelligence

Navigate through social complexities in the workplace by being self-aware, regulating your emotions and managing your colleagues’ emotions.

In A Nutshell

Ideal for

Heads Of

# of Delegates

Min. 8
Max. 14

Delivery Options



4 hours

Group Price (Starting from)


Are You Finding It Difficult to Connect?

Does it sometimes feel like you can’t get through to your co-workers and really connect?

With the stresses of focusing on reaching targets and making deadlines, we focus solely on the technical aspects of our work and easily snap at our co-workers.

We can easily forget that we work and interact with other human beings. When we neglect to communicate appropriately and with empathy, this can create friction in the workplace.

We Can Help Manage Your Emotions!

Fortunately, emotional intelligence is a skill you can practice and improve on. With our guidance, you’ll learn the importance of having high emotional intelligence at work.

You’ll be able to identify and interpret your feelings to positively affect others.

Learning outcomes

What to expect

Using role-play and interactive exercises in our Emotional Intelligence course, we guarantee to show participants how to process information in an emotional and logical sense, allowing them to reflect on their approach and responses.

You will learn:

  • How to develop levels of empathy.
  • To recognise that individuals process emotions in different ways.
  • How to alter behaviour in different social situations and have a profound effect on your professional life.
  • How to identify your ‘triggers’ and how to change/control responses in different situations.
  • To understand the key aspect of leadership in any position is being emotionally available to team members.

Push Your Business Forward


Let’s start with a FREE consultation to understand your needs.


We’ll take your skills to the next level with our interactive training course.


Manage emotions and improve your communication skills!

The Consequences Of Low Emotional Intelligence

Two significant areas will suffer when there’s a lack of emotional intelligence; communication and decision making.

When we lack this vital skill, we are more prone to blame others for mistakes and easily dismiss or criticise others’ opinions, creating a hostile working environment and achieving poor results.

Promote A Positive Culture That Leads To Success

Having a high level of emotional intelligence means you will be able to regulate your emotions, show empathy and have better social skills. When employees and management are emotionally intelligent, the better the chances are of creating a happy and productive work environment!

we don't like to brag, but

we're changing the game

I was hoping to come out of the course with insights that can help me in my role. MadeYou Definitely supported me with this. Richard and I had a very interesting conversation about the topics that he shared. The examples that we discussed were all applicable and I will keep them in mind.

GlitnorHead of BI & Data Infrastructure, 2023


Which payment methods do you accept?

We accept bank transfers, PayPal, and Revolut.

We do not have the minimum number of delegates; can we still hold a face-to-face session?

For in-person sessions, the minimum number of delegates must be met. As for the remote session, we would need at least two delegates to be present online.

We do not have the minimum number of delegates; will the price be deducted accordingly?

No, the price will not be deducted. However, as an alternative option, we urge you to sign up for our newsletter to receive our monthly schedule for external courses. External courses are delivered to a mixed group of one-off delegates that need to attend a specific training course.

Can I apply as a private individual?

Sure! We run external courses on a regular basis. Please, sign up for our newsletter to receive our monthly schedule for external courses in your inbox. External courses are delivered to a mixed group of one-off delegates that need to attend a specific training course.

Where are the courses held?

This is entirely up to you. Our trainers can come to your offices or a venue of your choosing. Alternatively, we can book the sessions ourselves with one of our venue partners.

Do I need to take notes?

We’re not going to stop you if you feel comfortable taking your own notes. However, we always send a recap sheet to our delegates, detailing points from the training.

Are there breaks during the training course?

Yes, there are always two breaks in each session to allow you to reset your brain or quickly check that all is okay back at the office. 

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