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Fundamentals of Great Communication

Develop a foundation of excellent communication to build strong relationships both in and outside the office!

In A Nutshell

Ideal for

Any Role

# of Delegates

Min. 8
Max. 12

Delivery Options



4 hours

Group Price (Starting from)


We all forget the basics of communication

We often forget that talking is only half of what it means to communicate.

Rather than listening and absorbing what our colleagues say, we’re quick to reply and defend our position to get our way.

If we have trouble communicating with our colleagues, we begin to question our abilities, have poor work relationships and produce low-quality work.

Follow Our Plan to Overcome Your Communication Hump

Thankfully, once we are made aware of our patterns, we can begin to reshape how we communicate with others. We’ll cover the fundamentals of core communication techniques in-depth, such as active listening and being precise with your words. We’ll take you through several activities aimed at making you feel confident in adapting your communication style.

Learning outcomes

What to expect

You will learn how to deliver clear and concise messages and how you can alter your communication style to be straightforward in person and in writing. The course also explores non-verbal communication and when to use specific language patterns to keep messages positive.

You will learn:

  • Modulating communication style to get the best out of people.
  • The influence and power of body language and non-verbal communication.
  • How different people assimilate information based on their frame of the world.
  • The need to be specific with your communication.
  • To stop making assumptions to avoid errors and misunderstandings.
  • To slow down and practice active listening for more precise communication.

Push Your Business Forward


Let’s start with a FREE consultation to understand your needs.


We’ll take your skills to the next level with our interactive training course.


Turn every conversation into an exact exchange of information.

Miscommunication Makes Mistakes

Most problems in the workplace boil down to a misinterpretation of each other’s needs. When we don’t listen, we not only run the risk of friction among our colleagues, but it could lead to mistakes that could be catastrophic to the business.

Get the best out of every interaction

A strong command of verbal and non-verbal communication is an essential skill in life and business.

Nurture your relationships by listening to what others have to say and being direct and accurate with what you pass on to them.

When people feel like they are being listened to, they listen back; you can promote change and facilitate progress when people are listening.

we don't like to brag, but

we're changing the game

Working from home can have its communication challenges, and through this workshop, I’ve learned new ways how to approach communication situations in a better way.

Game Lounge LtdAccounts Executive, 2023

MadeYou supported me by helping me identify new ways to communicate better and more efficiently. The training was very enjoyable. Go with an open mind; it is interesting and interactive.

MegaPixel GroupVIP Coordinator, 2023


Which payment methods do you accept?

We accept bank transfers, PayPal, and Revolut.

We do not have the minimum number of delegates; can we still hold a face-to-face session?

For in-person sessions, the minimum number of delegates must be met. As for the remote session, we would need at least two delegates to be present online.

We do not have the minimum number of delegates; will the price be deducted accordingly?

No, the price will not be deducted. However, as an alternative option, we urge you to sign up for our newsletter to receive our monthly schedule for external courses. External courses are delivered to a mixed group of one-off delegates that need to attend a specific training course.

Can I apply as a private individual?

Sure! We run external courses on a regular basis. Please, sign up for our newsletter to receive our monthly schedule for external courses in your inbox. External courses are delivered to a mixed group of one-off delegates that need to attend a specific training course.

Where are the courses held?

This is entirely up to you. Our trainers can come to your offices or a venue of your choosing. Alternatively, we can book the sessions ourselves with one of our venue partners.

Do I need to take notes?

We’re not going to stop you if you feel comfortable taking your own notes. However, we always send a recap sheet to our delegates, detailing points from the training.

Are there breaks during the training course?

Yes, there are always two breaks in each session to allow you to reset your brain or quickly check that all is okay back at the office. 

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